Description : â— Schedule and follow through on calls with leads and current customers
â— Find Productive customers through field marketing & sales.
â— Communicate with leads and customers via email
â— Answer all lead and customer questions accurately
â— Prioritize and/or escalate lead and customer questions as needed
â— Advise on appropriate purchase options
â— Promote specific products as directed by upper management
â— Inform leads and customers of current promotions and discounts
â— Maintain positive business and customer relationships in the effort to extend customer lifetime value
â— Develop strategies for more effective sales, both individually and as part of a team
â— Source and work customer referrals
â— Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
â— Meet and/or exceed monthly and quarterly sales quotas
â— Self-improve continuously by way of experience and manager feedback